CC77 FAQ — All Your Questions Answered in One Place

CC77 regularly hosts tournaments and leaderboard competitions — typically on a weekly or monthly basis. There's no separate registration required to join these events; simply being a CC77 member is all you need.

How it works:

1. Place bets on designated games or game categories within a set period (e.g., Monday through Sunday).
2. You earn points on every bet placed — typically 1 point for every ৳100 wagered.
3. Members with the most points stay at the top of the leaderboard.
4. At the end of each event, the top 10–50 participants receive prizes.

Reward types: Prizes vary by event and may include cash rewards (credited directly to your balance), free spins, bonus credits, or special trophies. First-place prizes typically range from ৳5,000 to ৳50,000.

Important Terms: Only real money bets count toward points — bets placed with bonus funds are generally not counted. Log in and visit the "Promotions" section to view active tournaments.

Deposits at CC77 via bKash, Nagad, and Rocket are typically processed within 1 to 5 minutes reflected in your account. Bank card or online banking transfers typically take 5–15 minutes.

What to do if a deposit fails or is delayed:

1. Wait 5–10 minutes first — network delays can sometimes slow things down.
2. Log in to your CC77 account and check your "Transaction History" — if the status shows as pending, please wait a few moments.
3. Check your bKash/Nagad app to confirm whether the money was actually deducted — in some payment gateway issues, the funds can remain on both ends.
4. If money was deducted but hasn't been credited to your CC77 account, contact live chat with your transaction ID and a screenshot — issues are typically resolved within 24 hours.
5. Any failed deposit amount is automatically refunded to your mobile banking account — within 48 hours at most.

The minimum deposit is ৳200 and the maximum per transaction is ৳50,000. Multiple transactions per day are allowed. For any issues, send your transaction details to support@cc77.express.

Cricket betting is the most popular category at CC77 — you can place bets on IPL, BPL, Test, ODI, and T20 World Cup matches, as well as Bangladesh national team games.

Available Bet Types:

• Match Winner: Which team wins the toss — the simplest bet available.
• Toss Bet: Who will win the toss.
• Over/Under: Whether the total runs in a specific over will be above or below a set line.
• Top Batsman/Bowler: Who will score the most runs or take the most wickets in a specific match.
• Innings Bet: How many runs will be scored in the first innings, and when will the first wicket fall.
• Ball by ball: What happens on the next ball — 4, 6, wicket, or dot.

How Live Betting Works:

1. Log in to CC77 and go to the "Betting" section.
2. Go to the "Live" tab to see all ongoing matches.
3. Pick your preferred match to view bet types and odds — odds are updated in real time.
4. Enter the amount on your bet slip and confirm — the funds will be deducted from your balance instantly.

The minimum bet for cricket betting is ৳50 and the maximum single bet is ৳50,000. To view full details, Betting Page Visit us.

CC77's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. New members start at Bronze automatically and can move up by earning points through betting.

Tiers & key benefits:

• Bronze (Starting Tier): Welcome bonus plus 3% weekly cashback.
• Silver (৳10,000+ wagered per month): 5% cashback, faster withdrawal processing, and exclusive weekly offers.
• Gold (৳50,000+ wagered per month): 8% cashback, monthly bonus, dedicated support line, and a birthday gift.
• Platinum (৳2,00,000+ bet per month): 12% cashback, a dedicated account manager, priority withdrawals (within 30 minutes), and exclusive tournaments.
• Diamond (Invite Only): Maximum cashback, custom bonuses, a dedicated 24/7 personal manager, and exclusive gifts.

A minimum betting amount must be maintained each month to avoid being downgraded to a lower tier. You can view your current VIP level and points by logging in and visiting your profile.

Keeping your personal information and funds safe is our top priority at CC77. Here's a quick overview of the key security measures in place:

Data Encryption: CC77 uses 256-bit SSL (TLS 1.3) encryption — the same standard trusted by the world's leading banks. Every login, payment, and piece of personal information you share is fully protected by this encryption.

Fund Security: Member funds are held completely separate from CC77's operational funds (Segregated Accounts), so your balance stays protected regardless of platform circumstances.

Data Privacy: CC77 never sells your personal information to third parties. Your data is not shared unless required by law.

Account Security:

• Two-factor authentication (2FA) — logging in without an OTP is not possible.
• Email/SMS alerts when your account is accessed from an unrecognized device.
• Multiple incorrect password attempts will temporarily lock your account.
• Regular security audits and penetration testing.

Learn more Privacy Policy Read.

If you're having trouble with the CC77 app, the steps below resolve most issues:

If the app won't open or keeps crashing:

1. Force-stop the app: Go to Settings → Apps → CC77 → Force Stop, then relaunch the app.
2. Clear Cache: Settings → Apps → CC77 → Storage → Clear Cache. Do not delete your data — clear the cache only.
3. Check Your Connection: Switch off Wi-Fi and try mobile data instead, or vice versa. A weak connection can cause the app to crash.
4. Restart your phone: Often, a simple restart is all it takes to fix the issue.
5. Check for updates: See below.

How to Get Updates:

• CC77 app may not be available on the Play Store or App Store — download it directly from CC77 App Page Download the latest APK from
• When a new version is available, a banner notification will appear in the app — simply tap it to update.
• On Android, you'll need to enable installation from unknown sources.

If the issue persists, contact support chat with your phone model and Android/iOS version.

At CC77, you can temporarily or permanently close your account at any time — this is known as self-exclusion and is an important part of responsible gaming.

How to set a Cooling-off period:

1. Log in to CC77.
2. Go to "Responsible Gaming" under your profile menu.
3. Select the "Self-Exclusion" or "Suspend Account" option.
4. Choose a duration: 7 days, 1 month, 3 months, or 6 months.
5. Confirm with OTP — takes effect within 5 minutes.

During the suspension period: You will not be able to log in, no promotional messages will be sent to you, and your balance will remain fully secure.

To permanently close your account: Send a request via live chat or to support@cc77.express. After a 72-hour cooldown period, the account will be permanently closed. You will have the opportunity to reconsider this decision.

Learn more Responsible Gaming Visit the page.