CC77 Privacy Policy — How Your Personal Data Is Kept Safe

This Privacy Policy applies to the CC77 website, mobile app, and all associated services. By registering with or using CC77, you agree to the terms of this policy. We follow international data protection standards (guided by GDPR principles), because we believe that data privacy is a fundamental right.

CC77 has written this policy in full English for its members — so every member can easily understand how their data is being managed.

CC77 is an internationally licensed online gaming and betting platform. This Privacy Policy clearly sets out what data we collect, why we collect it, how we keep it secure, and under what circumstances it may be shared with others.

This policy applies when you:

• Visit the CC77 website
• Download or use the CC77 app
• Create an account or log in
• Make a deposit, withdrawal, or any other transaction
• Contact the CC77 support team
• Participate in CC77 promotional offers or bonuses

Even if you simply browse the CC77 website without using any services, some basic data (such as cookies) may still be collected — details are provided below.

CC77 collects information from two main sources — what you provide directly, and what is gathered automatically as you use the platform.

CC77 does not collect data without reason. Every piece of information we gather serves a specific purpose.

CC77 never sells your data to third parties for advertising purposes. You can opt out of CC77's own promotional communications (such as bonus offer SMS) at any time — simply notify support.

CC77 keeps members' information as confidential as possible. However, there are limited circumstances in which data may be shared.

• Payment Provider: Minimum necessary data is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
• Game Provider: Gaming session data is shared with providers such as Pragmatic Play and Evolution Gaming — strictly for the purpose of running the games.
• Legal Obligations: Data may be disclosed in response to a valid court order or lawful request from a government authority.
• Anti-Money Laundering: CC77 is required by international law to report suspicious transactions to the relevant authorities.
• Marketing agencies or data brokers: CC77 never sells or transfers your data to advertising companies or data brokers.
• Unauthorized third parties: Your information is never shared with unnecessary third parties without your consent.

All third parties with whom data is shared are bound by contract to keep your information secure and to use it only for the agreed purpose.

CC77 follows the highest industry standards to protect member data. We understand the damage a technical failure or breach can cause — which is why multiple layers of security are in place.

• 256-bit SSL Encryption: All data exchanged between your browser or app and CC77's servers is fully encrypted — no one can intercept it in transit.
• Two-Factor Authentication (2FA): An OTP is sent to your mobile each time you log in — keeping this enabled means your account stays protected even if your password is compromised.
• Server Security: CC77's data is stored in world-class data centers equipped with firewalls, intrusion detection systems, and regular security audits.
• Detecting suspicious activity: Any unusual login activity or transactions are automatically detected, triggering an immediate account suspension and a notification to the member.
• Access controls: CC77 staff only have access to the information they need for their specific role — not all data is open to everyone.
• Regular Security Audits: Third-party security experts audit CC77's systems every month, and any vulnerabilities found are resolved promptly.

The CC77 website and app use cookies. Cookies are small data files stored in your browser or on your device that help improve your experience on the site.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause issues with login or payments. CC77 does not use any third-party advertising cookies.

CC77 does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.

• Active Account Data: Retained for as long as your account remains active.
• Financial transaction records: Retained for a minimum of 5 years in accordance with anti-money laundering regulations.
• KYC Document: Even after account closure, data may be retained for 3–5 years for legal compliance purposes.
• Support chat records: Retained for 2 years after the issue is resolved.
• Gaming Log: Retained for 1 year for dispute resolution purposes.

Once the defined retention period ends, your data is securely deleted or anonymized so that you can no longer be identified in any way.

You have important rights over your data on CC77. Contact support to exercise any of these rights.

To exercise any of the above rights, contact the CC77 support team via email or live chat. CC77 typically responds within 30 days.

CC77 serves users aged 18 and above only. We do not knowingly collect personal data from anyone under the age of 18.

Age is verified at registration, and proof of age is mandatory during the KYC process. If a minor is found to have registered by mistake and this comes to CC77's attention, the account will be closed immediately and all collected data will be deleted.

If a parent believes their child has accidentally registered on CC77, please contact support@cc77.express immediately — we will act promptly.

CC77 may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered mobile number or email, and the "Last Updated" date at the top of the page will reflect the revision.

Continuing to use CC77's services after any policy update constitutes your acceptance of the revised terms. If you do not agree to the changes, you may request account closure.

For any privacy-related questions or complaints:

• Email: support@cc77.express
• Live Chat: Available 24/7 on the CC77 website